Before you upload to Active products
We strongly recommend that you familarise yourself with Uploado by using our generous free uploads on Draft products.
Please contact us for any questions, comments or suggestions.
Example SKU and variant scenarios
Example 1. Single SKU (no variants), 1 product image
Example Product: Yoga Mat
SKU: MAT-123
Name your product image:
- MAT-123.jpg
Example 2. Single SKU (no variants), multiple product images
- Specify the position in which you want the product images to be in. The position 1 image will be used in your store’s catalog.
- Image positions will be the order in which the images appear in the Admin Products page.
- Append “=”, followed by position number to the image name.
Example Product: Sunglasses
- 3 product images
- SKU: SG-123
Name your 3 product images:
- SG-123=1.jpg
- SG-123=2.jpg
- SG=123=3.jpg
Example 3. Product has multiple variants, multiple product images, each variant has its own image
- Ensure each SKU variant is unique eg. SKU + variant name, see example.
- Name images that need to be in position 1, 2, etc as above, using the same variant SKU in the filename.
Example Product: Fitness Tracker
- 2 main product images
- each of 3 variants also has its own image
- SKU: TR
- 3 variant SKUs:
- TR-BLACK
- TR-BLUE
- TR-GREEN
Name your product images:
- TR-GREEN=1.jpg
- TR-GREEN=2.jpg
Name your product variant images:
- TR-BLACK.jpg
- TR-BLUE.jpg
- TR-GREEN.jpg
Example 4. Product has multiple variants, multiple product images, variants share common images
Example Product: T Shirt
- 2 main product images
- 6 variants share 2 images
- variants:
- S / M / L
- Purple / Green
- SKU: TS
- 6 variant SKUs:
- TS-S-GREEN
- TS-M-GREEN
- TS-L-GREEN
- TS-S-PURPLE
- TS-M-PURPLE
- TS-L-PURPLE
Name your product images:
- TR-S-GREEN=1.jpg
- TR-S-GREEN=2.jpg
Name the GREEN variant :
- TS-S-GREEN TS-M-GREEN TS-L-GREEN.jpg
Name the PURPLE variant :
- TS-S-PURPLE TS-M-GREEN TS-L-GREEN.jpg
Setting up your files and folders
Files and folders in Google Drive
- Folders containing product images must be at the top level of My Drive
- No duplicate files in the same folder, or duplicate folders at the same level.
- Only PNG, JPG and GIF are supported. GIF files may not upload successfully if the compression is not set to the type that Shopify requires. This may help if you are having technical difficulties with GIF files.
- Filename extensions are optional, and are ignored. eg. AB-12.jpg and AB-12.png will both match the SKU: AB-12, causing a duplicate file error.
- Filename should match SKUs as closely as possible, case is ignored. eg. ab-12-CD.jpg will match the SKU: AB-12-cd
Uploading multiple images to the same SKU
- To upload multiple images to the SKU: eg. AB-12, append “=”, followed by position number, ie. AB-12=1.png, AB-12=2.jpg, AB-12=3.gif
- The first position specified must be position 1
Uploading the same image to multiple SKUs
- Name the image file the SKUs want to upload it to, separated by spaces, eg. AB-12 CD-34 EF-56.jpg to upload it to multiple SKUs, ie. AB-12, CD-34, EF-56
Setting up your Google Drive
Using Uploado on multiple shops
- Different Google Drive accounts should be used for each store. ie. Do not use the same Google Drive account for multiple stores.
- Different browser accounts/profiles should be used for each store. ie. Do not use the same browser account/profile on multiple stores.
Using folders that are shared with you
- A folder that is shared with you will initially be in Shared with me, not My Drive
- Create a shortcut by dragging the shared folder from Shared with me, to the top level of My Drive, so that Uploado can read from it.
Frequently Asked Questions
See our FAQ for other questions about Google Drive.
